Frequently Asked Questions
Account Questions:
Am I allowed to have more than one account?
We allow one account per individual. There may be more than one account per household, however each person registering an account must have a separate computer and separate ISP to participate in our program.
How can I log into my account?
Log in at http://www.getrefmails.com
How can I cancel my account?
Go to your user info page and at the bottom of the page you enter your username and password, then click cancel.
How can I cancel receiving your newsletters?
Your affiliateship in our program allows getrefmails.com to send you email messages and advertisements. You may not cancel receiving email ads from getrefmails.com without terminating your affiliateship in our program and forfeiting any and all earnings. Log in to your account and click the "User Account Info." Link. At the bottom of the page you will find the option to "Cancel Account".
How can I change my personal information?
Log in to your account and click the "User Account Info." link. You will be able to edit any of your information except your name and member ID.
I live outside the US, can I join?
Yes, we welcome all international affiliates.
I have Web-TV, can I join too?
Yes, though some programs will not allow WEB-TV users to join their program, we welcome WEB-TV users. Our efficient tracking method allows WEB-TV users full earning privileges.
Earnings Questions:
How much do I earn by participating in paid-emails?
Each advertiser pays a different amount per unique visit. These amounts change frequently so we cannot give an exact amount for each visit, however we do give you a large percentage of the amount we earn.
When can I request payment?
You may request payment after you have earned the minimum payout.
How can I request payment?
As soon as you reach payout, you will see the redemption option appear in your account area, after submitting your redemption request, we will validate your account, and then begin the payment process. You will also have the option to redeem your earnings for discounted advertising with us. When you qualify, you will see what options are available to you in your account area.
When am I paid?
After your payment request is made and your account is in good-standing we will issue payment to you within 30-90 days or a reasonable time after. Upgrade members recieve payouts much faster.
Referral Questions
How can I refer other affiliates?
You may place a link with your referral url to
getrefmails.com
on your website.
You may add your referral url to your email signature. You can give out flyers
or advertise in any way you wish except for Spamming.
What is my referral link?
Your personal referral link can be found on your personal "Referral
links" page.
What can I earn through referrals?
Affiliates will earn 20% of their direct referral earnings, 10% of
their indirect referral level earnings, 5% of their 3rd level referral earnings,
3% of their 4th level referral earnings, 2% of their 5th level referral earnings
and 1% of their 6th level referral earnings..
Are my referral earnings working?
Yes, it takes many paid emails received by affiliates to have referral
earnings show up, even for affiliates that have 100's or 1000's in their downline.
Referral earnings are displayed once a referred member has earned their referring
member at least 1 full cent. Technically a member with 1000 referrals that have
each earned him/her 1/2 cent has earned $5.00 but their earnings will not be shown
until an individual member has earned them 1 full cent.
Upgrade Questions:
How fast will my account be upgraded after made payment?
Account are updating to upgrade usually 3-7 days after made payment, but may be last more time if there will be any problems or if will be gave wrong information: username, name or website where we want to upgrade account. If there will not any information we try to contact you. Holidays can cause delay. If you pay for upgrade by check your account become upgraded after 12-24 hours from moment when check will have status cleared.
When will I know that my account become upgraded? Is there any changes in user panel after upgrading?
Only noticeable changes in user account are additional referrals, lack turing numbers when you watch advertisings and additional options of payment in redemption page. If you make payment using MoneyBookers we always send confirmation e-mail after upgrading your account.
I paid for premium membership using Alertpay but after 3 days I have not receive confirmation e-mail that my account was upgraded.
Maybe your e-mail account does not receive our e-mails and we cannot send confirmation. It also may be cause lack essential information to make upgrade then we send message with request about add them.
Advertising Questions:
I have a website I would like to advertise, where can I find information on your different programs and costs?
Visit our advertisers section of the website for complete details.
I have questions not answered on this FAQ page, what can I do?
Contact Us and supply as much information as possible so we can solve the problem in a timely manner.